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Everything you need to know before your first battle — gear, age rules, bookings, and more.

Category 01

Before You Come

  • The minimum age to play is 7 years old, and this is strictly enforced with no exceptions. Children aged 8 and under must have a participating parent or guardian on the field with them at all times; a supervising adult watching from the sideline is not sufficient for this age group.

    Children aged 9 and above can play independently while parents watch if they choose. Weapon restrictions also apply by age: the Commando rifle is available from age 12, the Pulse Rifle, Morita SAW, and Morita Sniper are available from age 15, and the M4 Assault Rifle and P90 PDW are restricted to players 18+ as required by NSW legislation.

  • Under 12's Birthday is built for kids 12 and under and their families. Your group gets the venue to yourselves, with 4 × 10-minute missions designed specifically for younger players — fast-paced enough to be exciting, structured enough that no one gets left behind. Afterwards, you have 30 minutes in our celebration zone. Everyone on the field is part of your group.

    All Ages is for ages 13+ and runs as a public session alongside other players. The missions are longer and more tactical (at least 4 × 15 minutes), and your child will be playing with and against older teens and adults — which makes it more intense and more rewarding for kids who are ready for that. You still get 30 minutes on-site after the games to celebrate together.

    For a 12-year-old birthday: if most guests are 12 and under and you want a proper party format, Under 12's Birthday is the right call. If your birthday person is turning 13 — or they’re a competitive kid who’d thrive playing alongside older players — All Ages is the better fit. Not sure? Call us on 1300 661 565 and we’ll help you decide.

  • Enclosed footwear is mandatory. Thongs, sandals, or bare feet are not permitted for safety on uneven bush terrain. A hat is also required as the sensor headband sits over your hat, and sunscreen is highly recommended for outdoor play.

    Wear comfortable, active clothing you don't mind getting dirty. Dark colours or camouflage are popular choices for a tactical advantage, but there's no strict dress code beyond safety footwear and a hat. Leave valuables at home; you'll be moving through bushland terrain.

  • Just yourself, sensible footwear, and a hat. All equipment is provided: taggers, sensor headbands, and everything else you need to play is included in your booking price.

    If you're coming for a birthday party, you're welcome to bring your own food and drinks (non-alcoholic) for the celebration zone. A BYO BBQ hire option ($20, booked in advance) is also available. There is no on-site food service or kiosk.

  • Yes, there is free on-site parking with plenty of space for large groups, coaches, and minibuses. No need to worry about street parking or nearby facilities.

    If you're arriving with multiple vehicles or a large group, simply pull in and our staff will direct you from there. We recommend arriving as a group to ensure everyone can start the briefing together.

  • We're located at 1445 Richardson Rd, Salt Ash NSW 2318, in the Port Stephens region. Plug the address directly into Google Maps for turn-by-turn directions.

    We're approximately 30 minutes from Newcastle CBD, 30 minutes from Maitland, and just 10 minutes from Newcastle Airport. An easy half-day trip from the Hunter region, or a great activity while visiting Port Stephens.

Category 02

On the Day

  • Please arrive at least 15 minutes before your scheduled start time. This allows time for check-in, waiver collection, equipment fitting, and the pre-game safety briefing, all of which must happen before the first mission begins.

    Your booked session starts at the scheduled time regardless of arrival, so arriving early ensures you get the full experience and don't miss any missions. We recommend building in travel buffer if you're coming from Newcastle or Maitland.

  • We do not wait for late arrivals. Sessions begin on time for all players who are present and briefed. Joining mid-session is not possible as the safety briefing is mandatory before any player enters the arena.

    Refunds or credits are not available for missed play time due to late arrival. If your group is running behind, call us on 1300 661 565 as soon as possible and we'll advise your options. Punctuality is strongly encouraged.

  • Parents of children aged 9 and over are welcome to watch from designated spectator areas rather than participate. You'll still be on-site and can see the action, though parts of the arena may not be visible from all spectator points.

    However, parents of children aged 8 and under must participate in gameplay. This is a safety requirement, not just a recommendation. One parent or guardian per child under 8 must be suited up and on the field.

  • Yes, players can leave early if needed. If a child becomes tired or unwell, simply let the marshal know and they'll assist with a safe exit from the arena and equipment return.

    Please note that no refunds or credits are issued for unused play time, whether due to early departure, injury, or any other reason. The full session fee applies regardless of how much time is played.

  • All players must complete a Liability Waiver before entering the arena. For players under 18, a parent or legal guardian must sign on their behalf. No player will be permitted to participate without a completed and signed waiver.

    You can complete waivers online in advance to save time on the day. Check your booking confirmation for the link. Alternatively, paper waivers are available on arrival, but completing them on the day adds to your check-in time, so online is preferred.

Category 03

Pricing & Booking

  • All sessions include full equipment hire (tagger and sensor headband), professional marshal supervision throughout, a pre-game safety and rules briefing, and multiple game missions during your booked play time.

    Birthday events also include a 30-minute celebration zone after play (tables and seating for food), and each birthday child receives a VIP Commander certificate. Event photos may also be available, so ask your marshal on the day.

  • All bookings are made online through our booking system. Click here to book now. Select your event type, choose a date and time from the live availability calendar, and pay securely online to confirm your spot instantly.

    For large groups or complex event enquiries, you can also call us on 1300 661 565 or email info@battlezonelasertag.com.au.

  • We accept credit card payments (a 1.5% surcharge applies), direct bank transfer, and cash on the day for outstanding balances.

    To avoid the credit card surcharge, bank transfer is the preferred payment method. Details are provided during the booking process. Please use your booking reference as the payment description so we can match it quickly.

  • Free date transfers are available if you give at least 7 working days' notice. Transfers requested with less than 7 working days' notice incur a 25% administration fee. Cancellations within 7 working days of your event may incur fees — see our booking conditions for full details.

    To request a transfer or cancellation, contact us as early as possible by phone or email. We understand that plans change, and the earlier you let us know, the more flexibility we can offer.

  • Bookings are non-refundable in all circumstances. However, your booking can be transferred to an alternative date provided you give at least 7 working days' notice before your original event date.

    We strongly recommend checking everyone's availability before booking and confirming your group's commitment to the date. If you're uncertain about numbers or timing, call us first. We're happy to help you find the right session before you lock anything in.

Category 04

Weather & Safety

  • Light rain is not a reason to cancel. We operate in mild wet weather, and many players find it adds to the tactical atmosphere. Our equipment is designed to handle normal outdoor conditions, so a bit of drizzle won't stop play.

    In the event of heavy rain, severe storms, or lightning, your safety is our priority and we will suspend or cancel the session. We'll contact you directly to arrange a free reschedule at no cost to you. We monitor forecasts closely and aim to give as much advance notice as possible.

  • Absolutely. Battlezone uses infrared (IR) technology, the same technology used in TV remotes. There are no projectiles, no physical impact, no pain, and no mess. You tag opponents by pointing your weapon and the sensor systems handle the rest electronically.

    All staff hold current Working With Children (WWC) clearances and are first aid trained. The arena is maintained to safety standards and marshals are present throughout every session. Our equipment is also regularly inspected and serviced.

  • All Battlezone referees and staff hold current NSW Working With Children (WWC) clearances, making them cleared to work with children in a supervised activity setting. This is a legal requirement we take seriously and maintain for every team member.

    Staff are also first aid trained and familiar with emergency procedures for the site. We have documented emergency management protocols and conduct regular safety reviews. Copies of these documents are available for event organisers who require them.

  • No specific fitness level is required. Battlezone is designed to be accessible and enjoyable for players of all fitness levels, from active kids to grandparents. The game is self-paced, and you can choose your own level of intensity.

    That said, the arena is set in natural Australian bushland with uneven terrain, including slopes, roots, and obstacles. Appropriate enclosed footwear is essential, and players with mobility concerns are welcome to contact us in advance so we can discuss the best approach for their situation.

Category 05

Food & Drink

  • BYO food is welcome. Tables and bench seating are available in the celebration zone area, making it easy to set up a spread for birthday parties or group lunches after play. This area is yours to use for the duration of your booking.

    Many birthday parties bring a cake, party food, snacks, and non-alcoholic drinks. There is no on-site food prep or kitchen, so plan to bring everything you need. Rubbish bins are available, so please leave the area as you found it.

  • A BBQ hire is available for $20, which must be booked and paid for in advance. This is a popular addition for corporate groups, large family gatherings, and bucks/hens parties wanting a proper post-game feast.

    To add BBQ hire to your booking, mention it when booking online or call us on 1300 661 565 to arrange. Please don't assume the BBQ will be available on the day without prior arrangement. It's first-come, first-served.

  • Absolutely not. Battlezone operates a strict zero-alcohol policy with no exceptions. Alcohol is not permitted on-site during or before any session, including bucks/hens parties and corporate events. This policy exists for the safety of all players and is non-negotiable.

    Any player or group found to have consumed alcohol prior to arrival will be refused entry without refund. We recommend celebrating with drinks after your session; there are plenty of great options in the Port Stephens area nearby.

  • There is no on-site cafe, canteen, or food kiosk. We recommend bringing your own food and drinks for the day. BYO catering is fully permitted and encouraged, especially for groups with specific dietary requirements.

    The broader Port Stephens area has a great range of cafes, restaurants, and takeaway options if you'd like to grab food nearby before or after your session. Salt Ash itself is a quiet locality, so plan ahead and bring what you need.

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