FAQ's

Despite the name “laser skirmish” there are actually no lasers used. The use of the word 'laser' is simply a marketing term. Instead, the units emit invisible, harmless infrared light, just like your TV remote control. There are also LED's used to simulate 'muzzle flashes'. These are basically bright flash light globes.

The recommended minimum playing age is 7 years. Younger children can play if accompanied by an adult and remain supervised at all times. Please discuss any age concerns at the time of your booking. Due to current legislation, our models designated M4 and P90 can only be used by adults (ages 18+). Proof of age is required. Mini Mac's, Scorpions, King Scorpions and Cobras can be enjoyed by all ages. The Commando model can be used by ages 12+ while all other models are suitable for ages 15+. Don't worry, we'll be able to help you decide which gun is best suited to your size and age!

You must wear sturdy, enclosed footwear such as runners, joggers or boots. Bare feet, sandals, flip flops or high heels will not be allowed on the field. A hat or cap must be worn. You can bring your own or use one of ours. A hat is for hygiene reasons as a sensor is worn on a headband fitted to the hat.

We play on, unless the rain is severe or there is lightning. We monitor the weather radar at all times and can usually wait for storms to pass and continue playing within a few minutes. We reserve the right to cancel a session at any time particularly due to weather conditions or safety concerns. If we cancel the event you will be entitled to a refund or we can reschedule. Please call us if you are unsure of the weather conditions on the day of your event. If there is no message regarding a cancelled event then you can assume we are expecting you. There will be no refunds allowed for 'no shows'.

For any laser tag event, please ensure your group arrives NO LATER THAN 15 MINUTES PRIOR TO START TIME. A typical event is approximately 2 hours duration including registration, safety briefing, equipment setup, debriefings and a short break. An event usually includes up to 6 missions. The length of each game and break may vary depending on the number of players and the field conditions. A 'Family Fun Event' for under 12 year olds is shorter in duration including 4 x 10 minute Team Death Match games. An 'Extreme Event' is a 3 hour event and involves any combination of objective based missions varying in time, and can involve anywhere from up to 8 games and more.  Don’t forget you get an extra 30 minutes onsite to carry on with your celebrations.

You get to use the latest technology in outdoor Laser Tag gaming equipment, including unlimited 'ammunition'. The price also includes hat rental if you forget to bring your own and you are onsite for an additional 30 minutes to continue your celebrations. Your event includes any number of games suitable for the age group on the day. There will always be a minimum of two competent staff available for you and all our staff are cleared for 'Working with Kids'.  As a bonus we include photos of the event which we post on our socials and the VIP receives a Gift Certificate to come back for a rematch for FREE! 

It may be necessary during wet weather. Remember to dress in 'layers' so you can remove outer garments as you heat up. Even in cold weather you are likely to work up a sweat!

You're welcome to bring your own drinks, snacks, and birthday cake! Just make sure to bring everything with you when you first arrive.

Please note: We do sell cold drinks on-site if you need extras.

Want to keep the celebration going? You can hire our BBQ facilities for just $20 and cook up a feast for when the troops return from the battlefield! We also provide picnic tables for your group to relax and enjoy.  

🚫 Important: Our venue has a strict zero-alcohol policy while playing.
Anyone showing signs of intoxication will not be allowed to participate. If someone appears intoxicated, they will be asked to sit out for the rest of the session, and no refunds will be given.

Thanks for helping us keep the fun safe for everyone!

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Please don't take any valuables onto the field when you play. In some instances we can 'hold' items for you but take no responsibility for missing items. When you finish playing, always check that you have all belongings you entered with. We usually try to hold onto any missing items we come across when closing down the venue; please get in touch with us if you think you may have left something behind, but note that we cannot guarantee that we have it!

Priority will be given to people who have made a booking, so we recommend booking an extra ticket online prior to the event time to avoid disappointment. We will accommodate extra players provided there are spots available after all paid bookings have been registered.

Unfortunately we will not be able to wait for you. Please respect and be considerate to other groups that have arrived on time. If we have started the safety briefing, please kindly be patient and wait until we finish. We will then try our best to quickly get you ready and fit you in with the other groups.

There are instances where people need to leave our venues prior to the conclusion of an event. Please make our staff aware of your needs when you arrive and they will make every effort to accommodate you.